Processing of personal data at Kalbakkenklinikken AS.

Privacy is important to us, and we are committed to ensuring that personal data we receive is processed securely and in accordance with applicable privacy laws. Here you will find information about how we handle personal data we receive. This statement may be subject to updates and changes.

When you contact us, we will process personal data about you. In this privacy policy, you will find information about what personal data is collected, why we do this, and your rights in relation to the processing of personal data.

1. What kind of information do we collect and why do we do it?

We collect and use your personal data for various purposes depending on who you are and how we come into contact with you. We process personal data as a service provider, for marketing purposes and in connection with visits to our website, www.kalbakkenklinikken.no.

We collect the following personal data for the purposes specified here:

Customer information: The following personal data is processed: Name of contact person, email address, telephone number, and address. The processing of personal data is based on consent, in order to fulfill an agreement, or after weighing interests.
Sending out marketing, newsletters, and providing information about our business. The following personal data is processed: Name of contact person, email address, telephone number, and address. You can withdraw your consent to the storage of your contact information at any time. We will then delete your contact information from the mailing list for marketing initiatives and/or newsletters.
Responding to inquiries we receive. The following personal data is processed: contact person, email address, telephone number, and address, as well as any personal data that may be included in the inquiry. We have assessed that this is often necessary for us to help you with your query.
Web analysis and cookies. Information about the use of our website www.kalbakkenklinikken.no is processed in accordance with our cookie statement, which you can find here.

2. Disclosure of personal data to others

We do not disclose your personal data to others unless there is a legal basis for such disclosure. Examples of such a basis would typically be an agreement with you or a legal basis that requires us to disclose the information.

3. Storage period

We store your personal data for as long as necessary for the purpose for which it was collected.

This means, for example, that personal data that we process on the basis of your consent will be deleted if you withdraw your consent. Personal data that we process in order to fulfill an agreement with you will be deleted when the agreement has been fulfilled and all obligations arising from the contractual relationship have been met. We are required to retain certain information for a specific period of time. The information will then be deleted when the retention period has expired.

4. Your rights when we process personal data about you

You have the right to request access to, correction or deletion of the personal data we process about you. You also have the right to request restricted processing, object to the processing and request data portability. You can read more about the content of these rights on the Data Protection Authority's website: www.datatilsynet.no

To exercise your rights, you must contact us in writing. We will respond to your inquiry as soon as possible, and within 30 days at the latest.

We may ask you to confirm your identity or provide additional information before we allow you to exercise your rights with us. We do this to ensure that we only give access to your personal data to you – and not to someone pretending to be you.

You may withdraw your consent at any time, if you have given it, for the processing of personal data by us. The easiest way to do this is to contact us in writing at post@kalbakkenklinikken.rocketdesign.no.

5. Complaints

If you believe that our processing of personal data does not comply with what we have described here, or that we are otherwise in breach of privacy legislation, you can lodge a complaint with the Data Protection Authority.

You can find information on how to contact the Data Protection Authority on its website: www.datatilsynet.no.

6. Changes

If there are any changes to our services or to the regulations governing the processing of personal data, this may result in changes to the information provided here. If we have your contact details, we will notify you of these changes.

Otherwise, updated information will always be readily available on our website.